ArangoDB is an open-source, highly scalable Graph Database with Multi-Model capabilities. In addition to graph, it is natively supporting a number of data-models, including Document and Key-Value as well as Full-Text Search and Retrieval. It serves as the scalable backbone for Graph-Analytics and complex data architectures across many different industries. Developers can build high-performance applications using a convenient SQL-like query language or JavaScript extensions. Oh, and did we mention it is open source?

Our goal is to make working with data easy. And because we want to make it simpler for others, we work on solving complex problems. We are looking for an experienced Technical Account Manager (within the US time zone) with experience with databases and/or data processing. Ideally, you also have experience (or curiosity) in Graph Analytics and Machine Learning.

Your Role:

  • You are the liaison between our most valued customers and the ArangoDB team
  • You provide Product Management, Engineering, and others with regular feedback regarding customer demands and trends
  • You advocate and educate use cases and features to customers with presentations and high-level demonstration
  • You solve technical problems of our clients with the best solution for the client in mind
  • You expand existing use cases
  • In the medium term, some work related travel will be added (0% at the moment)

Your Skills:

    • Broad and thorough knowledge (at least 5 years of professional experience) of systems and application design
    • Knowledge of (NoSQL) databases and distributed systems
    • Previous graph database experience is a plus
    • Excellent communication and technical skills to develop and maintain customer relationships

    Location:

    Our headquarter is in San Francisco (US) and we have an office in Cologne (Germany), but most of our diverse team works remotely worldwide. So, do you prefer your desk at home or do you want to join us at one of our locations? Your choice.

    All candidates on the US East Coast will be considered. This is a permanent working-from-home role. Availability to travel is required.

    The over 100 minds of ArangoDB come from 5 different continents and more than 20 countries. Diverse backgrounds enable us to see new solutions. We invite people from every culture, national origin, religion, with every sexual orientation, gender identity or expression, and of every age to apply to our positions. All employment decisions are based on business needs, job requirements and individual qualifications. Arango is committed to a workplace free of discrimination and harassment based on any of these characteristics. We love this diversity and encourage everyone who is curious and visionary to join the multi-model movement.