As Senior Technical Support Engineer you can contribute your expertise and personality to make our Customers and Community Users successful, and build a world-class NoSQL database with us. You will be part of an extremely committed, globally distributed, and virtual Team of Engineers, which as a whole provide 24/7 support.
We are currently looking for a candidate that can work during US East Coast business hours. We will give precedence to candidates physically located in the US, even though candidates not located in the US but willing to work US business hours will be considered. This is a working from home role. Please note that the role requires some off-hours and weekend duties (in shifts).
The Customer Care Team at ArangoDB provides high-quality post-sales services to our Customers. We ensure to put the needs and satisfaction of our Customers at the very center of our daily activities, and we provide the following services:
We are here to make sure that our Customers and Community Users can get the best from their investment in ArangoDB and associated technologies: join us in this extremely rewarding journey!
About the Role:
The over 50 minds of ArangoDB come from 4 different continents and over a dozen countries. Diverse backgrounds enable us to see new solutions. We love this diversity and encourage everyone who is curious and visionary to join the multi-model movement.